Emma Siu, MBA
Training individuals to succeed in the intersection of business and technology.
Training-online trainings, in person trainings, events, and guest speaking engagements
Digital Training- webinars, training materials, original content development, collaboration tools
Process Improvement- employee buy-in, brand alignment, employee training, hiring and onboarding, customer retention
Languages- native English, intermediate Mandarin, basic Cantonese, TEFL and HSK3 certified
Data Analysis- implementing new and utilizing existing analytic tools, CRM optimization, and HRIS utilization
Digital Marketing- email campaigns, blogs, website optimization, social media campaigns, and podcasting
Programing- basic programing in several different languages such as SQL Plus, VBA, HTML, and Python
I am an experienced corporate trainer specializing in the intersection of business and technology. I am driven with the adaptability to lead in all environments, from small startups to large multinationals. I have notable success working with cross functional multilingual teams, and have extensive experience leading teams in a variety of industries. I believe team diversity, data driven decision making, and open channels of communication are essential factors in achieving organizational success.
University of Maryland Global Campus
Master of Business Administration
Extensive coursework in HR, international diversity management, economics, finance, and project management.
FutureCare Health and Management
Coordinated the recruitment, hiring, and training efforts across 15 long term care facilities and 7 dialysis centers. Managed the iCIMS HRIS database, and trained staff on best use practices. Trained HR Directors in best recruitment and retention practices. Proposed, implemented, and tracked digital and in-person recruiting initiatives.
The Leadership Institute
Digital Training Coordinator
Led a small team to help attendees acquire necessary skills to succeed in the digital side of politics. Developed and presented training materials that educated attendees on essential tech trends and fundamental digital skills. Created a customer pipeline to increase training rates, retention, and course/event enrollment.
The Walt Disney Company
Led meetings and training events to increase brand awareness across Beijing. Increased customer retention, graduation rates, and overall experience through the development and implementation of a data backed experience driven strategy.
University of Baltimore
Bachelors of Science
Business Administration and Computer Information Systems
Enterprise Community Partners
Marketing and Content Intern
Worked on a startup team to push mobile app and web content to several regions across the U.S. Created and initiated a data driven content strategy resulting in a notable increase in new user acquisitions.